That’s not all. Tech Helpline analysts can “show” and tell you how to work through a computer glitch. By using the Tech Helpline remote-access feature, you can “share” your computer with a support analyst. This screen-sharing feature allows the analyst to work remotely on your computer while you watch.
Expert assistance and support Tech Helpline analysts also can advise, troubleshoot, research and diagnose problems associated with your business computer system or real-estate-specific tech tools. In fact, your Tech Helpline team handles a variety of questions and problems, including:
- Helping FAR members maximize the tools and support features on floridarealtors.org.
- Advice on shopping for hardware, software or digital equipment.
- Advice on installing and configuring new hardware and software.
- Diagnosing computer hardware malfunctions.
- Helping you get the best performance from your equipment.
- Working through system failure of basic hardware and software components.
- Recommending the most current software for your computer system.
- Troubleshooting Local Area and Dial-Up Networking configuration and connectivity.
- Consulting with members about FAR’s free member Web site pages and networking opportunities.
Online newsletter Last but not least, check out the free online newsletter “In the Trenches” for timely industry updates and tech tips. This member-benefit e-newsletter is just another way of saying we’re here to help you.
The Tech Helpline support team is available to answer your questions Monday - Saturday from 9 a.m. to 5 p.m. Or you can access this free service via email, live chat or remote desktop streaming.
© Copyright 2008 Florida Association of Realtors®